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By scheduling services with Nitpicky Home through text, email, website, or Vagaro platform, you accept The Nitpicky Home LLC Terms & Conditions (service agreement), Privacy Policy, and Cookie Policy, as well as Vagaro's Privacy Policy and User Agreement.


Your satisfaction is guaranteed. If you are not completely satisfied with your service, we will compensate a portion of the clean (if the card on file has not been charged) or upcoming service (if you have already paid) and coach our team. Our guarantee is void after 48 hours or if other contractors are present in the home during the time of service.

Please text Angie @ 262.894.7446 as soon as possible with the details of your concern along with photos. I aim to respond within one business day. 


All employees go through rigorous training to learn every aspect of the detailed Nitpicky Home standard. They know what is required and what is expected on every cleaning visit. For your protection all employees submit to a reference and background check during the hiring process. All employees are covered by workers comp, liability insurance and bond.


Please submit a new Availability Form whenever your scheduling preferences shift. This will help us better serve you if we need to adjust your appointments due to changes to the regular schedule.


When your appointment falls within a holiday week or an employee requests time off, we may need to reschedule or, in rare cases, cancel altogether. We do our best to avoid cancellations, but sometimes it's unavoidable due to availability. We appreciate your understanding and vow to keep the schedule as consistent as possible.



Every client is required to have a valid credit card on file. This card will be automatically billed following the completion of our services. If the credit card on file is missing, invalid, expired, or declined for any reason, you will be invoiced with an added administrative fee. Late fees will also apply to invoices that are not paid within a 24-hour grace period of receipt.

If we continuously encounter issues with payment or in maintaining up-to-date credit card information on file, we reserve the right to withhold upcoming appointments. All outstanding balances, including services and fees, must be cleared before any services can be booked. We may also require prepayment for future bookings as a measure to ensure a seamless transaction.


$10 FEE


$10 DAILY FEE (after 24-hour grace period)


We require a 50% deposit upon booking your Clean Slate Clean, and the remainder will be charged to the card on file following your service. For Routine Cleans, full payment is charged to the card on file upon the completion of our service. We are flexible and accept payments via cash and credit card for your convenience.


Should you prefer to pay in cash, simply leave the payment in the predetermined spot within your residence. In the event that cash payment is not provided upon our team's arrival, we will proceed to process the payment through the credit card on record.

In an effort to remain green all receipts are emailed from the Vagaro booking system.


Please be aware that the following fees apply exclusively to the affected appointment and cannot be credited towards future services, even in the case of rescheduling. To avoid added costs, please text Angie (262.894.7446) at least 48 hours in advance with any appointment changes. You can also cancel or request to reschedule your service at


It's important to note that we retain the right to cancel services if any difficulties arise with your payment, inconsistent scheduling, or repeated cancellations. We appreciate your understanding and cooperation with our policies.


48 HOURS NOTICE = 50% of service charged to card on file

24 HOURS NOTICE = 100% of service charged to card on file


10 MINUTES NO ENTRY = 100% of service charged to card on file



48 HOURS NOTICE = 100% of original service charged to card on file


A tip is never required but always greatly appreciated by our hardworking employees. You may leave a tip along with your cash payment or indicate the amount you'd like us to add to each appointment on your Payment Form, and we'll add it to your total automatically. Leaving a note of appreciation means just as much to the team. We sincerely appreciate your business!



We reserve the right to issue rate increases at any time. You will be notified when this occurs. 



We will do everything we can to complete your request of additional tasks, however, we may not be able to if enough notice isn’t given. At least one week's notice is preferred, however we cannot guarantee to accommodate requests. Adding on to your appointment increases the length of your appointment, therefore, increasing the total cost. Some Cleaning Task Upgrades hold an additional product charge. 


At Nitpicky Home, we understand that cleaning services are highly personalized and subjective. As a result, we are unable to provide refunds to our valued clients. However, we are committed to ensuring your complete satisfaction! With our Guarantee, if any task is missed or not done to your liking, simply reach out to Angie within 48 hours, and we will go above and beyond to make things right.

Please note that gift certificate purchases are non-refundable, but rest assured, our dedication to delivering exceptional service remains unchanged. Your satisfaction is our top priority, and we look forward to serving you with utmost care and attention.


Working In Your Home


Client is responsible for providing parking within one block radius of your home if free parking isn't available. If a parking spot cannot be found within 15 minutes, your appointment will be cancelled or rescheduled and you will be charged a $50 cancellation fee. The following are acceptable:

  • Permitted Parking Space (personal or public)

  • Valid Parking Permit

  • Pay Street/Lot Parking Costs


If you have an alarm system at your home you can give instructions on its operation to Nitpicky Home. However, we prefer that your alarm be left off on the day of the cleaning.​ The following ways are acceptable ways of entering your home:

  • Key on File

  • Hidden Key

  • Key in Lockbox

  • Garage / Door Lock Code

  • Door Unlocked

  • Homeowner Present


We'll need access to all areas included in your service. Please try to inform us ahead of time if we need to coordinate to work around anyone who will be home during your appointment. Unplanned changes can make it difficult to complete all task and you're responsible for paying the full amount of the scheduled appointment regardless.


Due to liability reasons, we cannot work in the home when any other companies or contractors are present, unless it is approved in advance. In certain circumstances, we may require a certificate of insurance of the other business present at the time of your scheduled service(s).  

If there are any mirrors, wall art/frames, hardware, fixtures, glass shower doors, etc. which are not 100% secure, The Nitpicky Home will not be held liable of any damages the unsecured items cause. 


With concern for the safety of our team and anyone in your home, we require that you inform us of any firearms or other weapons that are kept in areas our team might come in contact with. Firearms and weapons must be moved if they are not securely stored in a locked safe or box. 


We encourage you to remove any highly valuable, sentimental or irreplaceable items or let our team know to avoid them. Of course we always take care not to break or misplace any belongings. However, accidents can happen and we would hate to see anything happen to something very special to you. 

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